HVAC companies · free during beta · no card
Your phone gets answered. Every time.
Your phone volume triples the week it hits 100 degrees, and that's the week you have the least time to answer. FloBook answers every call at once, books service calls onto your calendar, and texts each customer their window.
Book a short onboarding call and we’ll set it up with you live, then start your free trial on that call.
Call that number and talk to it yourself. It’s a real FloBook receptionist set up for Summit Heating and Air, a made-up hvac companie.
Live call
Incoming, 6:42 pm
Hear it yourself
(850) 498-1901Free during beta · no card
Book your onboarding call
Tell us the basics. We’ll email you to pick a time, usually the same day.
- About one hour, set up with you live
- Keep your existing phone number
- Test everything before forwarding calls
The calls you’re losing right now
Peak season overflow
It answers unlimited calls at the same time, so nobody hears a busy tone in July.
No-cool and no-heat calls after hours
Answered overnight, with genuine emergencies put through or flagged by text per your rules.
Maintenance plan customers
It knows what your plan includes and what a member pays, so it answers instead of taking a message.
What it does on every call
Answers in under a second
In your business's name, with the receptionist name and voice you pick. Nights, weekends, and while you're with a client.
Books, moves and cancels
Straight onto your real calendar, using your services, your staff and their actual hours, breaks and time off.
Texts the customer back
Confirmations, reminders and a missed-call text-back, all sent as your business so they can reply.
Knows your regulars
Recognises them by number and offers their usual service with their usual person.
Nights & weekends
Most booking calls come when nobody is free to answer. Those callers ring the next place on the list.
All hours covered
Nights, weekends and holidays. No overtime, no sick days, no turnover.
50+ languages
It answers in your caller's language and switches mid-call when they do.
What the beta is
We’re onboarding a small group of businesses ourselves so we can watch it work on real calls and fix whatever it gets wrong. You get the whole product free while you’re in it, and the things you ask for get built.
- Free while you're in the beta. No card, no setup fee.
- We set it up with you on a video call, start to finish, in about an hour.
- You keep your number. You forward it on busy or no-answer, and take it back any time.
- Tell us what your shop needs and we build it into FloBook.
How it goes
- 1
You request your onboarding call
The short form below. Takes a minute.
- 2
We email you to pick a time
From hello@flobook.ai, usually the same day.
- 3
We set it up together on a call
We connect your booking system, pull in your services, team and hours, and set the greeting.
- 4
You call your own line and listen
Nothing is forwarded until you've heard it and you're happy.
Works with the booking system you already have
Not on any of these? It still works — FloBook keeps the calendar itself.
Straight answers
- Does it sound like a robot?
- Like a calm person on a good line. Call the demo number above and judge it yourself before you give us anything.
- Do I need a new phone number?
- No. You forward your existing line when you're busy or don't answer. Your number stays yours and you can turn forwarding off any time.
- What if it can't help the caller?
- It offers to transfer to you, or takes a detailed message. Either way you get a text, plus the recording and transcript.
- What does the beta actually cost?
- Nothing. No card, no setup fee. We'll talk pricing with you before the beta ends, and you can walk away.
- How long does setup take?
- About an hour, on a video call with us. We do the work; you tell us when it sounds right.
- Are calls recorded, and do callers know?
- Every call opens with a recording notice. You choose how long recordings are kept and can delete any of them.
- Medical or dental?
- Not yet. FloBook isn't built for practices handling patient health information.