For barbershops
Answer the shop phone without putting the clippers down
A ringing phone in a busy shop is either ignored or it costs you a clean line. FloBook answers on the first ring in your shop's name, tells people the honest wait, and books the chair they asked for.
Free while we’re in beta. No card, no setup fee, no contract. Keep your own number.
Listen in on a call
A typical call to a barbershop, handled start to finish. Then call Fifth Street Barbers on (708) 766-9982 - a real FloBook line set up for this trade - and try to trip it up yourself.
Incoming call, Fifth Street Barbers
Live- FloBookFifth Street Barbers. This call may be recorded for quality and training purposes. What can I do for you?
Typing out in real time, roughly the pace of the real call.
The calls barbershops lose
Saturday morning
Your busiest three hours are the three hours nobody can reach you.
"How long's the wait?"
The question you get twenty times a day. It answers from what you've told it about today, every time, without pulling you off a head.
After you lock up
Evening callers book for tomorrow. If nothing picks up, they scroll to the next shop.
What happens on a real call
"You taking walk-ins right now?"
Answers with what you set for today, and offers to put them in a slot instead of having them turn up to a full shop.
"Can I get in with Dre after 5?"
Checks Dre's own hours and bookings, then offers his actual open times.
"Skin fade and a beard line-up, how much?"
Quotes both from your price list and books the combined time.
"Do you cut kids?"
Answers from your menu, including your kids' price and age cutoff if you set one.
What it learns about your business
Paste your website at setup and we fill most of this in for you. You check it, fix anything that is wrong, then call your own line and hear it before any customer does.
- Every barber, their chair hours, and their days off
- Your cut, fade, beard and kids' prices
- Whether you're on walk-ins, appointments, or both today
- Cash, card or app, and whether you hold a deposit
- Your no-show and lateness rule, repeated back when someone books
Questions barbershops ask
We're mostly walk-in. Is this still useful?
Yes. Most shops use it to answer the wait-time question and to book the callers who'd rather not sit. It never turns a walk-in away.
Can each barber have their own hours?
Yes. Every barber gets their own hours, breaks and time off, and the receptionist books around them.
Do I need a new phone number?
No. You keep your number and forward it when you're busy or don't pick up. Turn forwarding off and your phone rings the way it always did.
How long does setup take?
An afternoon. You paste your website address, we fill in your services, hours and team, you correct anything that's wrong, then you call your own line and hear it before a single customer does.
Hear it answer before you trust it with a customer
Call the demo line, then claim a free beta spot and we’ll set yours up with you on a call.