For pet groomers
You're holding a wet dog. FloBook takes the call.
You can't let go of a nervous dog to answer the phone, and the owner calling about a matted doodle won't call twice. FloBook answers in your salon's name, asks the questions you'd ask, and books the right length of appointment.
Free while we’re in beta. No card, no setup fee, no contract. Keep your own number.
Listen in on a call
A typical call to a pet groomer, handled start to finish. Then call Muddy Paws Grooming on (541) 855-6839 - a real FloBook line set up for this trade - and try to trip it up yourself.
Incoming call, Muddy Paws Grooming
Live- FloBookMuddy Paws Grooming. This call may be recorded for quality and training purposes. How can I help?
Typing out in real time, roughly the pace of the real call.
The calls pet groomers lose
Every minute you're on the table
Which is most of the day. Those are booking calls, not sales calls.
The breed and coat questions
Price depends on what's coming in. FloBook asks breed, size and coat condition before it quotes anything.
The no-show that empties an afternoon
Confirmations and reminders go out by text automatically, and cancellations get offered to your waitlist.
What happens on a real call
"How much for a goldendoodle full groom?"
Asks size and how matted the coat is, quotes from your own price bands, and books the time that breed actually needs.
"Do you do nail trims on their own?"
Answers from your menu and books the short slot if you offer it.
"My dog is anxious around other dogs."
Notes it on the booking so you see it before the dog arrives, and tells the owner your policy if you've set one.
"Do you need vaccination records?"
Repeats your exact requirement and texts the owner what to bring.
What it learns about your business
Paste your website at setup and we fill most of this in for you. You check it, fix anything that is wrong, then call your own line and hear it before any customer does.
- Your price bands by size, breed and coat
- How long a full groom, bath and tidy, or nail trim takes in your shop
- Vaccination and drop-off rules, said out loud at booking
- Which groomer handles which dogs, and their hours
- Whether you take new clients right now and how far out you are
Questions pet groomers ask
Can it record notes about a specific dog?
Yes. Details from the call are saved with the client's record, so the next call already knows the dog.
Will it quote a price it shouldn't?
It only quotes from the prices you enter. Where the price depends on the dog, it gives your range and says the final price is confirmed at drop-off.
Do I need a new phone number?
No. You keep your number and forward it when you're busy or don't pick up. Turn forwarding off and your phone rings the way it always did.
How long does setup take?
An afternoon. You paste your website address, we fill in your services, hours and team, you correct anything that's wrong, then you call your own line and hear it before a single customer does.
Hear it answer before you trust it with a customer
Call the demo line, then claim a free beta spot and we’ll set yours up with you on a call.