For hair salons
Your salon phone, answered while your hands are in someone's hair
You can't take a call with foils in your hands, and the client on the other end doesn't leave a voicemail - they call the salon down the street. FloBook picks up in your salon's name, books the right service with the right stylist, and texts the client a confirmation.
Free while we’re in beta. No card, no setup fee, no contract. Keep your own number.
Listen in on a call
A typical call to a hair salon, handled start to finish. Then call Copper & Cream on (815) 634-6751 - a real FloBook line set up for this trade - and try to trip it up yourself.
Incoming call, Copper & Cream
Live- FloBookGood afternoon, Copper & Cream, this is the front desk. This call may be recorded for quality and training purposes. How can I help?
Typing out in real time, roughly the pace of the real call.
The calls hair salons lose
The 20 minutes a color is processing
The busiest part of your day is the part you can't answer the phone in. Those calls are new clients trying to book.
Sunday and Monday, when you're closed
People book their week on their days off. A closed salon means a voicemail nobody returns.
The last-minute cancellation
A gap at 2pm is money gone unless someone fills it. FloBook texts your waitlist and books the first person who says yes.
What happens on a real call
"How much for balayage, and can I get in Saturday?"
Quotes your price from your own service menu, checks which stylists do balayage and are actually working Saturday, offers the real open slots, and books it.
"Is Maria in this week?"
Knows each stylist's hours, breaks and time off, so it answers honestly and books with Maria instead of anyone who happens to be free.
"I need to move my appointment."
Recognizes the client by their number, confirms who they are, moves the booking, and texts the new time.
"Do you do extensions?"
Answers from your service menu. If you don't do it, it says so instead of booking a slot you'd have to cancel.
What it learns about your business
Paste your website at setup and we fill most of this in for you. You check it, fix anything that is wrong, then call your own line and hear it before any customer does.
- Your full service menu with prices and how long each service really takes
- Which stylist does what, and each one's hours, breaks and time off
- Whether you're taking new clients, and how far out you're booking
- Your deposit and no-show policy, said out loud when someone books
- Parking, patch tests, arriving with clean hair - whatever you tell it at setup
Questions hair salons ask
Will it book a two-hour color into a 30-minute gap?
No. Each service carries its own length from your menu, so a full head of highlights only lands in a slot that actually fits it.
Can it take a deposit?
Yes. Turn deposits on and it texts your own payment link, then holds the slot once it's paid. The money goes straight to you and card details are never taken on the phone.
Do I need a new phone number?
No. You keep your number and forward it when you're busy or don't pick up. Turn forwarding off and your phone rings the way it always did.
How long does setup take?
An afternoon. You paste your website address, we fill in your services, hours and team, you correct anything that's wrong, then you call your own line and hear it before a single customer does.
Hear it answer before you trust it with a customer
Call the demo line, then claim a free beta spot and we’ll set yours up with you on a call.