For plumbers
The call you miss under a sink is the job you lose
A burst pipe caller phones three plumbers and hires whoever answers. FloBook picks up in your company's name in under a second, finds out what's leaking and where, books the visit, and texts you the details.
Free while we’re in beta. No card, no setup fee, no contract. Keep your own number.
Listen in on a call
A typical call to a plumber, handled start to finish. Then call Halston Plumbing on (361) 326-5076 - a real FloBook line set up for this trade - and try to trip it up yourself.
Incoming call, Halston Plumbing
Live- FloBookHalston Plumbing. This call may be recorded for quality and training purposes. What's going on?
Typing out in real time, roughly the pace of the real call.
The calls plumbers lose
You're on a job, all day
Every hour on a job is an hour of unanswered new work.
Emergencies at 11pm
It answers overnight, takes the address and the problem, and can put a genuine emergency straight through to your phone.
Price shoppers
It gives your call-out fee and rates so you're not driving out to a customer who was never going to pay them.
What happens on a real call
"Water is coming through my ceiling."
Treats it as urgent, takes the address and what's leaking, and transfers to you or books the earliest slot per your rules.
"What do you charge to come out?"
Gives your call-out fee and hourly or flat rate, exactly as you set it.
"Water heater replacement, do you do those?"
Confirms from your service list, books the visit, and captures the make and age if the caller knows it.
"Do you cover my area?"
Checks the town or zip against the area you serve and says no politely when it's outside it.
What it learns about your business
Paste your website at setup and we fill most of this in for you. You check it, fix anything that is wrong, then call your own line and hear it before any customer does.
- Your service area, town by town
- Call-out fee, hourly rate, and any after-hours premium
- What counts as an emergency for you, and who it should ring
- Which jobs you take and which you don't
- How soon you can realistically be there
Questions plumbers ask
Will it wake me for every call?
No. You decide what counts as an emergency. Everything else is booked or messaged, and you see it in the morning with the recording and transcript.
Can it reach me for a real emergency?
Yes. It can announce the caller and put them through to your phone, or text you immediately if you don't pick up.
Do I need a new phone number?
No. You keep your number and forward it when you're busy or don't pick up. Turn forwarding off and your phone rings the way it always did.
How long does setup take?
An afternoon. You paste your website address, we fill in your services, hours and team, you correct anything that's wrong, then you call your own line and hear it before a single customer does.
Hear it answer before you trust it with a customer
Call the demo line, then claim a free beta spot and we’ll set yours up with you on a call.