For cleaning companies
Your crews are out. Your phone shouldn't be.
New cleaning customers call during the day, while you're on a job or driving between them. FloBook answers in your company's name, asks the size and frequency questions your quote depends on, and books the clean.
Free while we’re in beta. No card, no setup fee, no contract. Keep your own number.
Listen in on a call
A typical call to a cleaning companie, handled start to finish. Then call Bright Lane Cleaning on (984) 363-2947 - a real FloBook line set up for this trade - and try to trip it up yourself.
Incoming call, Bright Lane Cleaning
Live- FloBookBright Lane Cleaning. This call may be recorded for quality and training purposes. How can I help?
Typing out in real time, roughly the pace of the real call.
The calls cleaning companies lose
Quote calls during the workday
The person who answers first usually books the recurring clean.
Reschedules the night before
It moves the booking, tells the customer, and frees the slot for someone on your waitlist.
Move-out cleans on short notice
Urgent one-offs get booked while they're still on the phone.
What happens on a real call
"Three bed, two bath, every two weeks. How much?"
Takes bedrooms, bathrooms and frequency, quotes from your own pricing, and books the first clean.
"Do you do move-out cleans?"
Confirms from your service list, quotes your move-out price, and books the date.
"Do I need to be home?"
Gives your access and key policy and records the entry instructions on the booking.
"Do you bring supplies?"
Answers exactly as you told it, including any product preferences you accommodate.
What it learns about your business
Paste your website at setup and we fill most of this in for you. You check it, fix anything that is wrong, then call your own line and hear it before any customer does.
- Your pricing by home size, frequency and clean type
- Your service area and minimum job
- Access, keys, pets and parking rules
- Which extras you offer, like inside fridge, oven or windows
- Your cancellation window and what it costs
Questions cleaning companies ask
Can it price a recurring clean?
It quotes from the pricing you set by size and frequency. Where a walkthrough is needed, it books that instead.
Will customers know it's not a person?
It answers as your company, and if a caller asks it says plainly it's your automated assistant and offers to put them through to you.
Do I need a new phone number?
No. You keep your number and forward it when you're busy or don't pick up. Turn forwarding off and your phone rings the way it always did.
How long does setup take?
An afternoon. You paste your website address, we fill in your services, hours and team, you correct anything that's wrong, then you call your own line and hear it before a single customer does.
Hear it answer before you trust it with a customer
Call the demo line, then claim a free beta spot and we’ll set yours up with you on a call.